AB&R provides the complete management and support to deliver proven solutions that drive efficiency and productivity. Managed Services & Solutions can include equipment, supplies, installation, training, and support to clients who would benefit from a managed solution.
One-Time Setup Services
- SRDS
- Installation
- Training
- Integration
- Asset Tagging
- Labeling
Long Term Continual Services
- Project Management
- Hosting
- Software/Development
- Hardware
- Wireless-as-a-Service
- Staffing Services
- Licensing
- Version Control
- Maintenance
- Security
Benefits
- We enable you to focus on mission-critical issues to your business
- We will proactively manage and monitor all requirements to meet or exceed agreed-upon service levels
- We will guarantee service levels for technical support, on-site repair, and hot-spare replacements
- We will ensure a set price that is all-inclusive of equipment, services, and support
Features
- 24/7 access to AB&R’s on-line customer service portal for FAQ’s, product manuals, and return material authorization requests
- Preventative service calls by manufacturer-certified technicians
- Min/Max monitoring
- Guaranteed service levels for support and repair
- Status reporting on key operational metrics
- End-user training