AB&R®’s Solution Process

Phase I

Solution Design

During this phase our experts will:

• Perform an in-depth discovery to learn more about your specific requirements & conduct a professional technical assessment.
• Test & validate various hardware, software, and tags/labels, as applicable, to identify ones that will achieve your optimal solution.
• Develop & deliver your Solution Design Specification (SDS): proving our recommendations and detailing the budgeting costs and process we will use to implement your solution.

Phase II

Solution Implementation

During the second phase our experts will:

• Upon your agreement, acquire the selected equipment, software, supplies, and services in your SDS. We will install, configure & calibrate to ensure the solution works to your expectations.
• Confirm your acceptance of the installation, configuration, training, transition, validation, and support, validating that we have met your data-driven expectations for the performance and quality of the implemented solution.

Ongoing

Customer Experience

Continued communications will include:

• Customer feedback requests on your experience with AB&R – we want it to be the best experience.
• Quarterly Review meetings to discuss progress, success, outstanding issues that may need further assistance, and ways to further maximize your return on your investment.