We have a whole team of coders ready to design your custom software solution
When considering any system that will interface with new or existing business processes there is seldom a “one-size-fits-all” solution. Our advanced data collection software products satisfy a variety of needs but often it is necessary to customize the software to perform optimally in the intended application and environment. Automatic Identification and Data Capture (AIDC) systems can be very specific to a given particular business process. In some cases, it might be acceptable to change the business process to match a canned software’s way of operating, but many times it is necessary to change or create the software to match the processes that are already established.
Our Solution Design Specification (SDS) is the process AB&R® uses to map out the desired business process and see where there is an opportunity to “apply technology” to make the existing process more efficient. The SDS also helps us determine the amount of software development and programming required to fit your company’s AIDC needs. Most desired applications can be accomplished by us making small changes to our existing software products. Moving to Android? Read more about our Android Migration Services
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Solving challenges and making it work for your business is our #1 priority.
AB&R®’s Solution Process
Phase I
Solution Design
During this phase our experts will:
- Perform an in-depth discovery to learn more about your specific requirements & conduct a professional technical assessment.
- Test & validate various hardware, software, and tags/labels, as applicable, to identify ones that will achieve your optimal solution.
- Develop & deliver your Solution Design Specification (SDS): proving our recommendations and detailing the budgeting costs and process we will use to implement your solution.
Phase II
Solution Implementation
During the second phase our experts will:
- Upon your agreement, acquire the selected equipment, software, supplies, and services in your SDS. We will install, configure & calibrate to ensure the solution works to your expectations.
- Confirm your acceptance of the installation, configuration, training, transition, validation, and support, validating that we have met your data-driven expectations for the performance and quality of the implemented solution.
Customer Experience
Ongoing
Continued communications will include:
- Customer feedback requests on your experience with AB&R – we want it to be the best experience.
- Quarterly Review meetings to discuss progress, success, outstanding issues that may need further assistance, and ways to further maximize your return on your investment.
AB&R®’s goal is to provide you with an efficient operation that maximizes ROI. Our solution process has been refined over the years to ensure we keep this promise for every customer.
Blog Posts
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