AB&R®’s professional services can be an essential component to the successful implementation of any AIDC, RFID or Wireless system. Our solution architects and systems engineers have extensive knowledge and experience in determining the scope-of-work, establishing ROI metrics, and training our clients on how to transform process data into information that management can use to make better decisions and more accurate forecasts.
Professional Services
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Solving challenges and making it work for your business is our #1 priority.
AB&R®’s Solution Process
Phase I
Solution Design
During this phase our experts will:
- Perform an in-depth discovery to learn more about your specific requirements & conduct a professional technical assessment.
- Test & validate various hardware, software, and tags/labels, as applicable, to identify ones that will achieve your optimal solution.
- Develop & deliver your Solution Design Specification (SDS): proving our recommendations and detailing the budgeting costs and process we will use to implement your solution.
Phase II
Solution Implementation
During the second phase our experts will:
- Upon your agreement, acquire the selected equipment, software, supplies, and services in your SDS. We will install, configure & calibrate to ensure the solution works to your expectations.
- Confirm your acceptance of the installation, configuration, training, transition, validation, and support, validating that we have met your data-driven expectations for the performance and quality of the implemented solution.
Customer Experience
Ongoing
Continued communications will include:
- Customer feedback requests on your experience with AB&R – we want it to be the best experience.
- Quarterly Review meetings to discuss progress, success, outstanding issues that may need further assistance, and ways to further maximize your return on your investment.
AB&R®’s goal is to provide you with an efficient operation that maximizes ROI. Our solution process has been refined over the years to ensure we keep this promise for every customer.
Have questions about our professional services? Leave us your contact information and we’ll be happy to help you!
Blog Posts
Read the latest blogs on Professional Services & Solutions
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Barcode and RFID technology and automation
I. Declare. War. No, this isn’t a thumb war or even a battlefield by any means. However, we see numerous companies livin...
03 April, 2019